Version 2.2 / Effective July 2024
Thank you for your interest in our web services www.testo.com and our Testo Cloud Services www.saveris.net. The protection of your privacy is very important to us.
Testo SE & Co. KGaA, Celsiusstrasse 2, 79822 Titisee-Neustadt, Germany (hereinafter referred to as “Testo”)
Testo sees it as a matter of corporate responsibility to protect data entrusted to the company. To ensure that you feel secure when visiting our website, we strictly observe the statutory provisions during the processing of your personal data and would like to provide you with detailed information on how your data is handled.
The responsibility for the processing of your data when you are visiting this website, in accordance with the EU General Data Protection Regulation (GDPR) lies with
Testo SE & Co. KGaA
Celciusstrasse 2
79822 Titisee-Neustadt
Phone: 49 (0)7653 6810 (head office)
E-mail: privacy@testo.de
For all questions regarding data protection in connection with our products or the use of our website you can also contact our data protection officer at any time. The data protection officer can be contacted at the above postal address as well as the previously specified e-mail address (heading: “FAO Data Protection Officer”).
The Data Protection Officer of the data controller is:
DataCo GmbH
Nymphenburger Str. 86,
80636 Munich, Germany
Germany
+49 89 7400 45840
www.dataguard.de
Each time our website is used, we collect access data, which is automatically transmitted by your browser to enable you to visit the website. The access data includes in particular:
IP address of the device requesting the connection
Date and time of the request
Address of the website called up and the requesting website
Information on the browser and operating system used
Online identifiers (e.g. device identifiers, session IDs)
The processing if this access data is required to facilitate the visit to the website and to ensure the long-term functionality and security of our systems. The access data is also temporarily stored in internal log files for the purposes described above in order to compile statistical data on the use of our website, to further develop our website with regard to the usage habits of our visitors (e.g. if the proportion of mobile devices used to access the pages increases) and for general administrative maintenance of our website. The legal basis is Art. 6(1)(1)(f) GDPR. The information stored in the log files does not allow any direct conclusions as to your person.
There are various options for contacting us. These include the contact and service request form, chat function and contact by e-mail. It is evident from the respective input forms which data is collected in each case. In this context, we process data solely for the purpose of our communications with you. The legal basis is Art. 6(1)(b) GDPR. The data we collect when using the contact form is automatically deleted when your enquiry has been completely processed, unless we still require your request to fulfil contractual or statutory obligations (see section “When will your data be deleted?”).
There are various options for contacting us. These include the contact and service request form, chat function and contact by e-mail. It is evident from the respective input forms which data is collected in each case. In this context, we process data solely for the purpose of our communications with you. The legal basis is Art. 6(1)(b) GDPR. The data we collect when you use the contact form will be automatically deleted after your enquiry has been fully processed, unless we still need your enquiry to fulfil contractual or legal obligations (see section “8. When will your data be deleted?”).
If you choose to contact us by e-mail via our general/shared e-mail address vertrieb@testo.de, your enquiry will be forwarded internally to the relevant departments and contact persons at Testo by means of e-mail routing. Testo defines e-mail routing as the classification of incoming e-mails based on rule-based search metrics in the context of an incoming e-mail. In this case, the user's personal data transmitted with the e-mail is stored. The data will only be used to (i) improve the processing of the conversation and (ii) to continuously improve the e-mail routing algorithm for the automated allocation of requests. If contact is made via the shared e-mail addresses, this also constitutes the necessary legitimate interest in the processing of the data.
The legal basis for the processing of the data transmitted when sending an e-mail is Art. 6(1)(f) GDPR. Our legitimate interest is to provide you with the best possible answer to your e-mail enquiry, to automatically forward it to the right contact person(s) at Testo and to continuously improve the classification. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR.
The data will be automatically deleted as soon as it is no longer required to achieve the purpose for which it was collected, unless we still need your enquiry to fulfil contractual or legal obligations (see section “When will your data be deleted?”). In the case of personal data sent by e-mail, this is the case when the e-mail routing has been completed, the data has been used to develop the e-mail routing algorithm and the relevant conversation has been terminated. The conversation is terminated when the circumstances indicate that the matter in question has been finally resolved.
You have the opportunity to register for our login area in the online shop and in the Testo Cloud, to enable you to benefit from the full range of functions of our website and the Testo Cloud. It is evident from the respective input forms which data is collected in each case. We have indicated which data is mandatory by marking the respective fields as required fields. Without this data it is not possible to register. The legal basis for the processing is Art. 6(1)(b) GDPR.
During the order process, we collect the mandatory information required for the processing of the contract:
Salutation
Name and surname
E-mail address
Billing and shipping address
Phone number
Optional details such as customer number, company details and your role can be provided so that we can allocate your order to a suitable account manager. The legal basis of the processing is Art. 6(1)(1)(b) GDPR.
For the purpose of contract performance, we pass your details to the shipping company instructed with the delivery, to the extent that this is required for the delivery of the goods ordered. Depending on which payment service provider you select during the order process, we pass the payment details collected for the purpose of payment processing to the financial institution instructed to process the payment and, if appropriate, to the payment service provider instructed by us, or to the selected payment service.
All payments in our online shop are processed by the payment provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg, Germany, and/or Unzer Luxembourg S.A., Société Anonyme, 1 Place du Marché, L-6755 Grevenmacher, R.C.S. Luxembourg: B144133 (hereinafter “Unzer”). In the process, you transmit your payment details via a secure https connection to the servers of Unzer. This transmission is made solely to process your payment. Details on payment via Unzer can be found in Unzer’s General Terms and Conditions and Privacy Policy at: https://www.unzer.com/de/datenschutz/.
If Testo makes advance payments, e.g. in the case of purchase on account, Testo reserves the right, in order to safeguard our legitimate interests, to obtain information on identity and creditworthiness from specialized service providers – Verband der Vereine Creditreform e.V., Hellersbergstraße 12, D-41460 Neuss – or to make the granting of certain payment conditions dependent on a credit check. The credit report can contain probability values (score values), which are calculated on the basis of scientifically proven mathematical-statistical procedures, where the address data, among other information, flows into the calculation. The information received regarding the statistical probability of a payment default is used by us for a balanced decision on the rationale, implementation or termination of the contractual relationship. Your legitimate interests are considered in accordance with the statutory provisions.
We collect the necessary mandatory data for registration on our e-learning platform:
First name
Name
E-mail address
The legal basis of the processing is Art. 6(1)(b) GDPR
During the ordering process in our IT systems (e-learning platform and in SAP), we collect the mandatory data necessary for processing the contract:
Salutation
Name
First name
E-mail address
Street and house number
Postcode
City
For invoicing, the company name and telephone number are optional but are required for clarifying any queries. The legal basis of the processing is Art. 6(1)(1)(b) GDPR.
The above data is collected for the following purposes:
Provision of the e-learning platform including its features and content
Continuous improvement of the e-learning platform
Continuous improvement of our range of courses
Management of users on this website
Confirmation of the learner’s achievements by issuing a certificate of participation
Registration with external examination partners:
We currently have the following partners to whom your above-mentioned personal data will be disclosed in order to conduct the examination and issue the certificate of competence: DFLW e.V. (HVAC seminars), TÜV Rheinland (thermography seminars), Vereinigte Innungsgesellschaft Hamburg (refrigeration technology seminars), Akademie Zunft GmbH (refrigeration technology seminars). You will also be informed of this during the seminar.
Information on the deletion of your data:
To request removal of your details from our e-learning area, please send an e-mail to akademie@testo.de. In terms of deleting your data, we proceed as explained in point 7.
Our newsletter keeps you regularly informed about our products, news, events and promotions.
A personal touch is our top priority when it comes to our service. It is important for us to address you personally when presenting our products and services. This is why we need your first and last name.
When we send out our newsletters, which require registration, we use the so-called double opt-in procedure or single opt-in procedure (depending on the country), i.e. we will only send you a newsletter if you have expressly agreed beforehand that we should activate the newsletter service. If a double opt-in is required in your country, you must also have confirmed that the e-mail address you have provided belongs to you. We will send you a notification e-mail for this purpose and ask you to confirm that you are the owner of the e-mail address provided by clicking on a link contained in this e-mail. If you have already confirmed that you are the owner of this e-mail address for another purpose, we may not ask you to do this.
If you confirm your e-mail address, your e-mail address, the time of registration and the IP address used for registration will be stored by us until you cancel the newsletter subscription. The purpose of the storage is solely to send you the newsletter and be able to verify your registration. The legal basis for the processing is your consent in accordance with Art. 6(1)(a) GDPR.
We have integrated so-called tracking pixels into our newsletter (newsletter tracking). This allows us to see if and when the newsletter was opened and which links in the e-mail were frequently clicked. We use this information for statistical analysis to determine the effectiveness of our advertising and to tailor the newsletter to your needs. The legal basis for newsletter tracking is your consent (Art. 6(1)(a) GDPR), which you give when subscribing to the newsletter. You can opt out of tracking at any time by unsubscribing from the newsletter.
You can unsubscribe from the newsletter at any time, e.g. via the unsubscribe link at the end of each newsletter. Alternatively, you can also address your wish to cancel the newsletter to the above-mentioned contact data. The only charge for this is the cost of transmission according to the basic tariff of your internet service provider.
If you are participating in one of our testimonials, we use your data for market and opinion research as well as for product optimization. We analyze data categorically only for internal purposes. If, exceptionally, testimonials are not analyzed anonymously, the data will be collected only with your consent. In the case of personal evaluations, the legal basis is the aforementioned consent pursuant to Art. 6(1)(1)(a) GDPR.
During competitions, we use your data for the purpose of carrying out the competition and winner notification. Detailed instructions can be found in our conditions of participation for the respective competition. The legal basis for the processing is the competition agreement pursuant to Art. 6(1)(1)(b) GDPR.
You can apply to us for vacancies via our applicant management system MHM eRecruiting on our website, via Join, Instaffo and directly by e-mail or post.
All personal data will be transferred to our applicant management system MHM eRecruiting. The purpose of collecting data is the selection of applicants for the potential creation of an employment relationship. For the reception and processing of your application, we collect the following data:
Salutation
Name and surname
Address
E-mail address
Phone number
Date of birth
Salary requirement
Notice period
Application documents (e.g. certificates, CV)
If you use the option on the platform to submit your documents via XING, we are no longer responsible for this. More detailed information on data processing by XING can be found at https://privacy.xing.com/en/privacy-policy.
The legal basis for processing your application documents is § 26 (1) of the German Data Protection Act (BDSG).
We will store your personal data for as long as is necessary to decide on your application. If an employment relationship does not materialize between you and us, your personal data will be deleted from the system no later than six months after the end of the process. If an employment relationship is established between you and us, we may continue to process the personal data we have already received from you for the purposes of the employment relationship pursuant to § 26 (1) BDSG if this is necessary for the implementation or termination of the employment relationship or for the exercise or fulfilment of the rights and obligations of the employee representation arising from a law or a collective agreement, works agreement or service agreement (collective agreement).
If you have consented to your data being included in the applicant pool, your personal data will be deleted no later than twelve months after your data has been stored in the applicant pool or upon receipt of your revocation, whichever is earlier.
From 1 September 2018, Testo offers the possibility of product registration for selected measuring instruments:
https://www.testo.com/de/services/product-registration
Testo offers the following types of product registration in selected countries and for selected products (for an up-to-date overview, please see point 3 of the Testo product registration terms and conditions):
Free service with obligatory consent to receive application-specific information from Testo.
Free item with obligatory consent to receive application-specific information from Testo.
Explanatory notes:
Customers who give us their consent to receive application-specific information from Testo may revoke their consent at any time by e-mail, by post or via the unsubscribe link in any e-mail. Important: If the free service or free item offered by Testo has not yet been provided/delivered at the time of revocation, the entitlement to this service or item shall cease.
Customers who do not wish to consent to receive application-specific information from Testo may purchase the service or item in question for a fee. Our prices can be found at www.testo.com. Alternatively, you can contact our Testo Sales department to enquire about our prices:
Contact us
Ad a.: A one-year extension of the existing manufacturer's warranty for selected measuring instruments is offered as a free service with obligatory consent to receive application-specific information from Testo. The extension of the existing manufacturer's warranty is limited to the measuring instrument only. Instrument parts such as sensors, probes, batteries and other accessories are not covered by the extended warranty. You can find our existing manufacturer's warranty at www.testo.com/guarantee.
Validity period: 1 September 2018 to date
Ad b.: A suitable accessory for the registered product is offered as a free item with obligatory consent to receive application-specific information from Testo.
Validity period: currently not available
The terms and conditions as well as additional information relating to our Privacy Policy apply.
In order to provide a free service or supply a free item, relevant customer data is requested on the relevant product registration form.
Free warranty extension for selected measuring instruments:
Successful product registration is required in order to process a free extended warranty. Consent to receive application-specific information from Testo is mandatory for this. Consent to receive application-specific information from Testo must not have been revoked at the time of claiming the free warranty extension. Failing this, there is no entitlement to a free warranty extension.
In order to process any free extended warranty, anonymized data will be provided to our Testo Customer Service in the country where the product is registered and to partners executing the warranty in the country where the product is registered. This data will be used to check the entitlement to a free extended warranty. The data transmitted shall be limited to:
Registered product
Registration date of the measuring instrument
Serial number of the registered measuring instrument
The date of revocation of the consent to receive application-specific information from Testo at the anonymized e-mail address
All other customer-specific data which we store during product registration is not passed on to third parties. Data is used for the electronic confirmation of your product registration to your e-mail address as well as for personalized salutations within the scope of sending application-specific information from Testo.
Your data will be deleted following expiry of the extended warranty or after your consent has been revoked.
Please note that product registration for the purpose of the free warranty extension is limited to 30 days after purchase of the product. Our Testo Customer Services in the country where the product is registered or our partners executing the warranty in the country where the product is registered are obliged to check the claim for a free warranty extension before the warranty is fulfilled. The registration date of the submitted instrument must not be more than 30 days after the date you purchased the instrument. You will need to provide proof of purchase, clearly stating the date of purchase, and the registration confirmation e-mail sent after product registration has been completed. In addition, our Testo Customer Services in the country where the product is registered and/or the partners executing the warranty in the country where the product is registered will verify whether the consent to receive application-specific information from Testo at the e-mail address provided during product registration has been revoked. Revocation is possible at any time by e-mail, by post or via the unsubscribe link in any e-mail. However, in the event of revocation there is no entitlement to a free warranty extension.
Free accessory for selected measuring instruments:
Successful product registration is required in order to send you a free accessory. Consent to receive application-specific information from Testo is mandatory for this. Consent to receive application-specific information from Testo must not have been revoked at the time the
free accessory is sent. Failing this, there is no entitlement to a free accessory. However, revocation is possible at any time by e-mail, by post or via the unsubscribe link in any e-mail.
To process the supply of the free item, the customer-specific data required for dispatching the free accessory will be made available to our Testo Order Processing department in the country where the product is registered. This is:
Registered product
Name and surname
Company name
Postal address
All other customer-specific data which we store during product registration is not passed on to third parties. Data is used for the electronic confirmation of your product registration to your e-mail address as well as for personalized salutations within the scope of sending application-specific information from Testo, e.g. product and application information.
Your data will be deleted one year after the accessory is sent or after your consent has been revoked.
Testo offers regular promotions (competitions, product tests). Participation rules are set out in the conditions of participation.
It is evident from the respective entry forms which data is collected in each case. When registering for participation, the following data will be collected for example:
Name and surname
E-mail address
Company
Phone number
In this context, we will process data for the following purposes:
Creating a list of participants
Planning the event and grouping participants
Creating a user account
Identifying individual participants during the event
Communication during and after the event for the purpose of participant queries
Communicating with and informing recipients in accordance with the applicable conditions of participation
The information may concern the following topics:
New Testo product updates
Testo seminars and webinars on measuring technology subjects
Testo surveys, product tests and recommendations of suitable third-party products.
In addition, the participants’ personal data will be processed in order to determine if they are eligible to participate.
Legal basis
If the participant confirms their e-mail address during the authentication process, Testo will store their e-mail address, the time of registration and the IP address used for registration until the participant revokes the data processing procedure carried out by Testo for the purpose of fulfilling the contract. The purpose of the storage is solely to offer the Participant promotions for free and to verify registration. The legal basis for the processing is consent of the Participant in accordance with Art. 6(1)(a) GDPR.
Refer also to the applicable conditions of participation for further information.
Testo offers regular events. Registration is required beforehand in order to participate. It is evident from the respective input forms which data is collected in each case. When registering, the following data will be collected for example:
Name and surname
E-mail address
Company
Phone number
Country
In this context, we will process data for the following purposes:
Creating a list of participants
Planning the event and grouping participants
Creating a user account
Identifying individual participants during the event
Communicating in parallel during and after the event for the purpose of participant queries
Communicating with and informing recipients in accordance with the applicable conditions of participation
The information may concern the following topics:
New Testo product updates
Testo seminars and webinars on measuring technology subjects
Testo surveys, product tests and recommendations of suitable third-party products.
In addition, the participants’ personal data will be processed in order to determine if they are eligible to participate.
Legal basis
If the participant confirms their e-mail address during the authentication process, Testo will store their e-mail address, the time of registration and the IP address used for registration until the participant revokes the data processing procedure carried out by Testo for the purpose of fulfilling the contract. The purpose of the storage is solely to offer the Participant promotions for free and to verify registration. The legal basis for the processing is consent of the Participant in accordance with Art. 6(1)(a) GDPR.
Refer also to the applicable conditions of participation for further information.
Testo provides online content on its website. Registration is required beforehand in order to download online content. Online content may include:
White papers (pdf)
E-books (pdf)
It is evident from the respective input forms which data is collected in each case. When registering for downloads, the following data will be collected for example:
Name and surname
E-mail address
Company
Phone number
Country
In this context, we will process the data for the following purposes:
Providing and sending the download link
Communicating with and informing recipients in accordance with the applicable download conditions
The information may concern the following topics:
New Testo product updates
Testo seminars and webinars on measuring technology subjects
Testo surveys, product tests and recommendations of suitable third-party products.
Legal basis
If the participant confirms their e-mail address during the authentication process, Testo will store their e-mail address, the time of registration and the IP address used for registration until the participant revokes the data processing procedure carried out by Testo for the purpose of fulfilling the contract. The purpose of the storage is solely to offer the Participant promotions for free and to verify registration. The legal basis for the processing is consent of the Participant in accordance with Art. 6(1)(a) GDPR.
Refer also to the applicable downloading conditions for further information.
We may also use your data on the basis of a balancing of interest for the protection of our legitimate, usually economic interests or those of third parties; if possible, we process data pseudonymized or anonymized. This is done for the following purposes:
Monitoring and improving the effectiveness and legal security of business processes
Credit assessments
Monitoring, optimising and further developing services and products
Carrying out promotional activities (e.g. postal advertising, re-targeting), market and opinion research
Asserting legal claims and defence in legal disputes
Identifying, preventing and solving crimes
Safeguarding the security and operating ability of our IT systems
If you have concluded a contract with us, we will regard you as an existing customer. In this case, we will process your contact data without your specific consent in order to send you information about new products and services. We will process your e-mail address without your specific consent in order to send you information about our own similar products. The legal basis for this is set out in Art. 6(1)(f) GDPR. You may object to this use at any time. To ensure that you only receive promotional information that is deemed to be of interest to you, we will categorize and add further information to your customer profile. Statistical information as well as information about you (e.g. basic data of your customer profile) is used for this purpose. The aim is to send you advertising that is geared solely to your actual or perceived needs and, accordingly, not to bother you with useless advertising.
You can object to data processing for the aforementioned purposes at any time, free of charge and with effect for the future. To do so, simply send an e-mail to the above contact details.
If you object, the contact address concerned will be blocked for further data processing for advertising purposes. We would like to point out that in exceptional cases, advertising material may still be sent temporarily after receipt of your objection. Technically, this is due to the necessary lead time for advertising and does not mean that we will not honour your objection.
You can use our online forms at any time to report misconduct or violations (e.g. of legal regulations or our Code of Conduct) to us. The purpose of data processing under the whistleblower program is to receive and investigate serious allegations of rule breaches, in particular white-collar crime and corruption, as well as human rights and environmental complaints.
The report can be made completely anonymously, i.e. you do not need to provide any personal data (e.g. name, contact details and in particular data that would allow conclusions to be drawn about your relationship with third parties). Please note that in this case we will not be able to inform you of the progress or outcome of the proceedings. If you provide us with your e-mail address or telephone number, you may be contacted by the relevant member of staff in order to clarify the facts or to inform you of the outcome of the process or any interim developments.
The personal data of the whistleblower will generally be processed on the basis of Art. 6(1)(c) GDPR in conjunction with § 12 HinSchG [German implementation of the EU Whistleblower Directive]. In other cases, the processing of personal data in the whistleblower system is based on Art. 6(1)(f) GDPR in order to safeguard the overriding legitimate interest. This legitimate interest lies in the prevention and combating of criminal offences and administrative breaches as well as in the handling of serious suspicions of other breaches of regulations and the protection of Testo SE & Co. KGaA and its employees from possible damage.
Your report will be treated confidentially. Your report will be processed exclusively by the responsible employees, possibly with the involvement of other persons and third parties who are absolutely necessary for the processing of the report. Access to the information submitted will be limited to those individuals and entities who are required to process the report.
Please note that using the contact form is optional for whistleblowers and there are no consequences for employees who do not use the system. You are always welcome to contact us by other means (e.g. telephone or e-mail).
Personal data will be kept for as long as is necessary for the investigation and final assessment of the report. Once the investigation is complete, the personal data will be deleted within a reasonable period of time, usually one month, in accordance with the law. In the event of the initiation of legal and/or disciplinary proceedings, data may be retained until the conclusion of the proceedings or until the expiry of any appeal period. Personal data associated with unfounded reports will be deleted immediately.
We have a business account on TikTok. The service is provided by TikTok Information Technologies UK Limited, WeWork, Aviation House, 125 Kingsway, London, WC2B 6NH and TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland and is for the purpose of communicating and exchanging information with (potential) customers, apprentices, students, trainees and interns. The following content may be included in publications on the company website:
TikTok company profile, short videos, calls to action (buttons, links, text), organic marketing, paid marketing and other tools to create, store and edit videos and content.
Testo's content is not designed to "collect" the personal data of data subjects. However, you should assume that TikTok collects information for its own purposes. This information may include, but is not limited to:
IP addresses, device data, first name, last name, date of birth, user names, e-mail addresses, phone number, postal address (optional), password, profile picture, description, posts, survey and interactive poll results and chat messages.
For the purpose of analyzing and evaluating advertising campaigns, Testo will display personal data in aggregate form as statistical data, such as the number of views, comments and interactions on a post or the statistical distribution of gender and age.
Our TikTok company profile also includes a link to our website. When our website is accessed via this link, the data processing is governed by our Privacy Policy.
In order to better protect your data, a controller-to-controller agreement has been concluded with TikTok. We will review this policy on a regular basis and the specifics of your TikTok account will be reviewed annually. This will allow us to respond appropriately to important changes in relation to TikTok.
In order to make the transfer of data to third countries as data protection-friendly as possible, in the event of a transfer of data to insecure third countries, standard contractual clauses pursuant to Art. 46(2)(c) GDPR will be concluded to protect your data.
As we have no control over the processing of your personal data by TikTok in general or to a large extent, we cannot provide any binding information about the purpose and scope of the processing of your data. You can find more information about TikTok's data processing at: https://www.tiktok.com/legal/page/eea/privacy-policy/de
Data processing is used to reach and recruit young talent and for marketing purposes.
The legal basis for the processing of data collected in connection with the use of our company website is Art. 6(1)(f) GDPR. If the purpose of the contact is to conclude a contract, an additional legal basis for the processing is Art. 6(1)(b) GDPR.
If we process your personal information, it will be kept for as long as necessary to fulfil the purposes described in this Privacy Policy.
You can prevent Testo from processing your data in the future by unfollowing the Testo account on TikTok.
For more information about your opt-out, objection and removal options vis-à-vis TikTok, please visit: https://www.tiktok.com/legal/page/eea/privacy-policy/de
On our website we use the Meta Conversion API provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (hereinafter "Meta"). This is an interface designed to improve the analysis of user behaviour and advertising campaigns by providing information about conversions generated by advertising on the Meta platform. The Conversions API allows us to connect our marketing data directly and more reliably to Meta. Marketing data includes website events, app events, offline conversions and messaging events. We can use this marketing data to personalize, optimize and measure the success of our ads in Meta's technologies, and ultimately deliver our ads to the users for whom they are most likely to be relevant.
In particular, the following data may be processed by Meta:
Conversion data: Information about actions or events performed by users after clicking on an ad on the Meta platform. This may include purchases, registrations, app installations or other desired actions.
User interactions: Data about users' interactions with ads on the Meta platform, such as clicks, impressions and other metrics.
Instrument information: Technical information about the devices used by users to access the ads, such as device type, operating system, browser version, etc.
Geographical information: Information about the user’s location at the time of interaction with the ad.
The exact scope of the processing will depend on your opt-in preferences.
Meta is subject to the applicable terms and conditions for the protection of your data. Transfers to third countries are only permitted in accordance with the obligations set out in Chapter V of the GDPR. Meta is also registered with the EU-US Data Privacy Framework. The transfer of data to the USA is therefore subject to an adequate level of data protection.
For more information about Meta’s data processing, please visit: https://de-de.facebook.com/privacy/policy/
The purpose of the processing is to analyze user behaviour, in particular with regard to conversion rates in the context of advertising campaigns.
The legal basis for the processing of the user's personal data is always the user's consent pursuant to Art. 6(1)(1)(a) GDPR. You can revoke your consent at any time with effect for the future via the cookie settings in the footer of our website.
Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law, such as for tax and accounting purposes.
For more information about your objection and removal options vis-à-vis Meta, please visit: https://de-de.facebook.com/privacy/policy/
On our website we use “FAMIGO” from FAMIGO GmbH, In der Spöck 10, 77656 Offenburg, Germany (hereinafter referred to as FAMIGO) to provide IFrames for the display of content on our website and for location advertising.
FAMIGO will process the following information from you:
Browser type and version
Operating system used
Referrer URL
Time of the server request
IP address
The relevant information is processed by FAMIGO according to our instructions and stored on servers in the EU. For this purpose, we have concluded a data processing agreement with the provider.
Further information about the processing of data by FAMIGO can be found here:
https://famigo.info/index.php/datenschutzerklaerung/
We use FAMIGO to improve our location marketing through the digital visibility and accessibility of location factors.
The legal basis for the processing of personal data is Testo's legitimate interest pursuant to Art. 6(1)(1)(f) GDPR.
Your personal information will be kept for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. The retention period for log files is 90 days.
You can revoke your consent at any time with effect for the future via the cookie settings in the footer of our website.
For more information about your revocation and removal options vis-à-vis FAMIGO, please visit: https://famigo.info/index.php/datenschutzerklaerung/
We use Vercel to provide and improve our web hosting services. This includes in particular the processing of electronic communication data. Vercel does not sell or share customer information with third parties for their own business purposes.
The purposes of the data processing include web hosting and the provision and improvement of related services. Vercel may also use the information for marketing and service-related communications and other legitimate business practices such as analysis, benchmarking and reporting.
The processing of personal data is based on Art. 6(1)(f) GDPR, as it is necessary to protect our legitimate interests in order to provide and optimize the web hosting services.
The electronic communication data collected when visiting the Testo website is automatically deleted by Vercel after three days.
We use Zoovu as a product configurator to support product searches and to improve our sales figures. Zoovu processes personal information about the users of our product configurators, including names and e-mail addresses of users and IP addresses of visitors to our website. Zoovu uses a technology feature that removes parts of IP addresses to prevent re-identification. These anonymized IP addresses are isolated from the Zoovu platform and are not accessible to Zoovu.
The data is processed to support the use of the Zoovu platform, improve product searches, increase sales, improve customer satisfaction and increase operational efficiency.
The processing of personal data is based on Art. 6(1)(f) GDPR, as it is necessary to protect our legitimate interests in order to use and improve the services of the Zoovu platform.
Personal data is stored for the duration of the contractual relationship between us and the users of our product configurators. At the end of the contractual relationship, the data will be deleted in accordance with the statutory retention periods and deadlines. The data will be deleted as soon as it is no longer required for the purpose for which it was collected and as soon as the legal retention periods no longer require the data to be retained.
We use commercetools to execute and process orders as part of our e-commerce services. commercetools processes the personal data of our customers, including customer master data, communication data (e.g. telephone or e-mail), order data and usage data.
The data is processed in order to execute and process orders, to manage customer relations and to improve our e-commerce services.
The processing of personal data is based on Art. 6(1)(f) GDPR, as it is necessary to protect our legitimate interests in order to provide and optimize e-commerce services.
Personal data is stored for the duration of the contractual relationship between us and the customers of our e-commerce services. The data will be deleted as soon as it is no longer required for the purpose for which it was collected and as soon as the legal retention periods no longer require the data to be retained.
We are subject to various legal obligations, such as statutory retention requirements for business records, as well as export regulations and checks against European and international anti-terror and embargo lists.
A personal touch is our top priority when it comes to our service. It is important for us to address you personally when presenting our products. This is why we need your first and last name. Providing your telephone number enables us to contact you directly, and to answer initial queries immediately. Furthermore, we offer our products and related services exclusively to companies. By providing your company name, we can confirm this is the case and prepare our communication with you to best effect.
Insofar as external service providers are used (hosting providers, application management, shipping service provider, etc.) to operate this website or to provide services via a Testo Group company, or another Testo Group company is responsible for the processing, the companies concerned receive the access to your data only to the extent necessary for the fulfilment of their respective tasks and functions.
Insofar as these service providers and Testo Group companies process their data outside the European Union, this can lead to your data being transmitted to a country which does not offer the same data protection standards as the European Union.
In this case, we will ensure that the respective recipients of your data contractually (standard contractual clauses) or otherwise guarantee a level of data protection that is equivalent to that of the European Union. You will be provided with a copy of these standard contractual clauses by sending a request to privacy@testo.de. You can also obtain more information about the international component of data protection from the European Commission.
Cookies are set when you visit our website. Cookies are files that are stored in the internet browser or by the Internet browser on the user's computer system. This storage of information on the user's end device may use unique identifiers (UIDs) that allow us to identify or associate it with a natural person.
We make a distinction between
functional cookies, which are technically necessary to ensure the core functionality of the website,
comfort cookies, which enable us to provide certain convenience features when using the website, and
marketing cookies, which enable us to better tailor the content and services on our website to your interests and usage patterns and to continually improve our range of services. This also includes technologies that can provide analysis and statistics.
Detailed descriptions of the various technologies we use can be found under point 7. For more information about our Usercentrics consent tool, please refer to point 6.
The provisions of the German Telecommunications Digital Services Data Protection Act (TDDDG) apply to the storage of information in the end user's terminal equipment and/or access to information already stored in the end user's terminal equipment. Where it is technically necessary to set and read cookies, this is done to ensure the functionality of our website. In this case, cookies will be stored and accessed on your terminal equipment on the basis of § 25(2)(2) TDDDG. The purpose of this storage and access to the information on your terminal equipment is to facilitate your use of our website and to be able to provide you with the services you have requested. Some features of our website will not function without the use of these cookies and may not be available. Cookies are generally deleted at the end of the session (e.g. when you log out or close your browser) or after a set period of time. Please refer to the following sections of this Privacy Policy for information on the various retention periods for cookies.
If cookies that are not technically necessary are used, this is done on the basis of your express consent, which you can give by clicking on the cookie banner. The basis for storing and accessing information in this case is § 25(1) TDDDG in conjunction with Art. 6(1)(1)(a), Art. 7 GDPR. You can revoke your consent at any time with effect for the future, or give it again at a later date by configuring your cookie settings accordingly. Alternatively, you may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that the browser settings you make only affect the browser you are using.
Where personal data is processed following storage of and access to the information on your terminal equipment, the provisions of the GDPR apply.
The consent management tool we use on our website is the Usercentrics Consent Management Platform from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany.
The following log file and consent data is collected to inform users of their consent to the processing of end device information by means of cookies and other tracking technologies as described in section 6, to query this consent and to manage and document it:
Consent data (anonymized log data (consent ID, processor ID, controller ID), consent status, timestamp)
Device data (including truncated IP addresses, device information, timestamp)
User data (including ID, banner language, browser information, setting IDs, changelog)
The consent ID and the consent status including timestamp are stored in the local memory of your browser and simultaneously on the cloud servers used by Usercentrics GmbH, which are based in the EU (country).
The purpose of the data processing is to analyze, manage and verify the consent given in order to comply with our obligation to manage consent in accordance with the GDPR.
The specific purposes of the processing of the above personal data are:
Obtaining, adapting and providing consent.
Providing evidence of which device you used to give your consent and at what time.
Legitimizing access to the settings and documenting changes.
Compiling statistics in anonymized form on the use of consent given or not given. Only the frequency and location of clicks will be logged.
The legal basis for the processing of your personal data with regard to the management of your consent is our legitimate interest pursuant to Art. 6(1)(f) GDPR. We have a legitimate interest in documenting and being able to verify your consent in a manner that complies with data protection legislation, as well as targeting marketing activities based on your consent and evaluating and optimizing consent rates.
The data will be deleted once it is no longer required. Data stored on computer will be kept for 6 months. Your consent will then be requested again and the data may be stored again for the same period, unless you have previously deleted the information about your user settings.
You can object to this data processing at any time by either deleting the cookies stored on your computer after visiting our website or by setting your internet browser so that cookies cannot be stored on your device.
As a general rule, we will only store personal information for as long as is necessary to fulfil the contractual or legal obligations for which we collected the information. After that, we delete the data immediately, unless we require the data until the expiry of the legal limitation periods for the purposes of evidence in civil claims or due to statutory retention requirements.
For evidentiary purposes, we have to retain contract data for three years after the end of the year the business relationship with you ends. According to statutory limitation periods, potential claims become time-barred no earlier than at this point in time.
After that, we still have to store part of your data for accounting purposes. We have an obligation to do so on account of legal documentation requirements, which can arise from the German Commercial Code, the Tax Code, the Banking Act, the Money Laundering Act and the Securities Trading Act. The retention periods for documents specified in the above legislation are two to ten years.
If we process your personal data, you may exercise the following rights against us:
You have the right to obtain confirmation from us as to whether or not we are processing your personal data. If we are, you have a right to access that data and the following information:
Purposes of processing
Categories of personal data
Recipients or categories of recipients
The intended retention period or the criteria for determining this period
The existence of the rights to rectification, erasure or restriction or objection
The right to lodge a complaint with the competent supervisory authority
Where applicable: the source of the data (if collected from a third party)
Where applicable: the existence of automated decision-making including profiling, with meaningful information about the logic involved, the scope and the likely impact
Where applicable: the transfer of personal data to a third country or international organization
If your personal data is inaccurate or incomplete, you have the right to request that it be corrected or completed without delay.
You have the right to request the immediate deletion of your personal data for any of the following reasons:
Your data is no longer necessary for the processing purposes for which it was originally collected
You withdraw your consent and there is no other lawful basis for the processing
You object to the processing and there are no overriding legitimate grounds for the processing, or you object pursuant to Art. 21(2) GDPR.
Your personal data is processed unlawfully.
The deletion is necessary to comply with a legal obligation under EU law or the law of the Member State to which we are subject.
The personal data was collected in relation to information society services offered pursuant to Article 8(1) GDPR.
Please note that the above reasons do not apply if the processing is necessary for: exercising the right to freedom of expression and information
To comply with a legal obligation or for the performance of a task carried out in the public interest and to which we are subject
For reasons of public interest relating to public health
For archival, scientific or historical research or for statistical purposes in the public interest
To assert, exercise or defend legal claims
If one of the following conditions is met, you have the right to request that the processing of your personal data be restricted:
You dispute the accuracy of your personal data for a period of time sufficient to allow us to verify the accuracy of the personal data.
In the event of unlawful processing, you may object to the deletion of your personal data and instead request that the use of your personal data be restricted.
We no longer need your personal data for the purposes of the processing, but you need your personal data to assert, exercise or defend your legal claims; or
After you have objected to the processing, for the duration of the assessment of whether our legitimate reasons outweigh your reasons.
You have the right to receive your personal data in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out on the basis of Art. 6(1)(1)(e) or (f) GDPR. This also applies to any profiling based on these provisions.
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing, including profiling in connection with such direct marketing.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you is in breach of the GDPR.
In Baden-Württemberg, the competent supervisory authority is: the State Commissioner for Data Protection and Freedom of Information for Baden-Württemberg, postbox 10 29 32, 70025 Stuttgart, Königstraße 10a, 70173 Stuttgart, Germany.
In accordance with Article 7(3) GDPR, you have the right to revoke your consent to us at any time. In future, we shall consequently cease to process the data that is the object of the consent. Revocation of consent shall not affect the lawfulness of any processing carried out on the basis of the consent up to the time of revocation.
If we process your data on the basis of legitimate interests pursuant to Art. 6(1)(1)(f) GDPR, you have the right to object to the processing of your data pursuant to Art. 21 GDPR, provided that there are grounds arising from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right of objection, which we shall implement also without the need for substantiation.
If you wish to use your right to revoke or your right of objection, an informal notification to the above-mentioned contacts is sufficient.
We maintain current technical measures to safeguard data security, in particular, for the protection of your personal data against risks during data transmissions as well as protection against third parties acquiring knowledge of your personal data. These are correspondingly adjusted to the current state of the art. To secure the personal data specified by yourself on our website, we use Transport Layer Security (TLS) which encrypts the information you enter.
We reserve the right to adapt or amend this privacy policy, for example if we adapt our website or if legal or regulatory requirements change.